Privacy policy of nordkraut.eu

General information
Nordkraut.eu is a website operated by The Green Treasure S.L., with tax number CIF B55404057 and registered office at Partida Colina del Sol 49A Bungalow 20, Calpe, Alicante, Spain, CP 03710. For any queries relating to data protection, you can contact us by email at info@thegreentreasure.com.

The purpose of this Privacy Policy is to inform users about how we collect, process and protect the personal data provided through our website. Through nordkraut.eu we offer products such as plant seeds, fertilizers and other products related to plant cultivation as well as cosmetics, flowers, pet products and pet food in specialized online stores.

Data collected
The personal data we collect through our website may include the following:

• Name and surname
• E-mail address
• Delivery and/or billing address
• Phone number
• Payment information (credit/debit card details, bank details)
• Information on the use and navigation of our website (cookies and similar technologies)
• Shopping preferences and habits

Purpose of data processing
The personal data provided will be used for the following purposes:

• Processing and managing orders for plant seeds, fertilizers, pet supplies, pet food and other products related to plant cultivation.
• Management of the contractual and business relationship with the customer.
• Sending commercial communications, promotions or newsletters about products related to plant cultivation, provided that the user has given their express consent.
• Improving the navigation experience and personalizing the content on our website.
• Compliance with applicable legal obligations, such as tax or consumer protection regulations.

Legal basis for processing
The processing of your data is based on the following legal bases:

• Performance of a contract: to manage the ordering of products via nordkraut.eu.
• Consent: for the sending of commercial communications if the user has expressly consented to this.
• Compliance with legal obligations: if it is necessary to comply with our tax, accounting or consumer protection obligations.
• Legitimate interest: to ensure the security of our website and to improve the user experience.

Data storage period
The personal data provided will be stored:

• As long as the contractual and business relationship with the user exists.
• As long as this is necessary to fulfill legal obligations.
• As long as this is necessary to fulfill possible liability claims in connection with data processing.
• The data for sending commercial communications are stored until the user requests their deletion.

Disclosure of data to third parties
Nordkraut.eu does not sell, rent or transfer personal data of users to third parties, except in the following cases:

• Logistics and transportation company for the delivery of products.
• Banks and payment processing services for managing payments.
• Provider of technology services and data hosting.
• To fulfill legal obligations to competent authorities.

International data transfers
If some of our service providers are located outside the European Economic Area, we ensure that international data transfers are carried out with the appropriate safeguards and protections, such as the use of European Commission approved Standard Contractual Clauses.

Rights of the user
As a user, you have the right to

• to obtain access to your personal data and to request information about its processing.
• Correct incorrect or incomplete data.
• To request the deletion of your personal data if it is no longer required for the purposes for which it was collected.
• To request the restriction of the processing of your data in certain circumstances.
• to object to the processing of your personal data for marketing purposes.
• To request the portability of your data to another controller.

To exercise your rights, you can send us a request to info@thegreentreasure.com and attach a copy of your identity card or valid proof of identity. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your data protection rights have been violated.

Data security
Nordkraut.eu is committed to protecting the personal data of users and has taken appropriate technical and organizational measures to ensure their security. These include the use of data encryption, firewalls and other security measures to prevent unauthorized access, loss or alteration of personal data.

Please note, however, that despite all efforts, absolute security on the Internet cannot be guaranteed.

Use of cookies
Our website uses cookies to improve the user experience and to personalize content and ads. Further information on the use of cookies can be found in our (link to cookie policy).

Minors
Nordkraut.eu is not directed at persons under the age of 18. If we become aware that a minor has provided personal data, we will delete it immediately. If you are aware that a minor has provided us with data, please contact us at info@thegreentreasure.com.

Changes to the privacy policy
Nordkraut.eu reserves the right to change this privacy policy in order to adapt it to new legal or regulatory developments. In the event of significant changes, we will inform users via the website or by e-mail. We recommend that users check this policy regularly to stay informed of possible changes.

Applicable law and jurisdiction
This Privacy Policy is governed by Spanish law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

For all disputes that may arise from this Privacy Policy, the parties submit to the courts and tribunals of [Ort].

Contact
If you have any questions about our privacy policy, you can contact us at:

• E-mail: info@thegreentreasure.com
• Phone: +34 604 298 218
• Address: Partida Colina del Sol 49A Bungalow 20, Calpe, Alicante, Spain, CP 03710