Privacy Policy of nordkraut.eu

General Information
Nordkraut.eu is a website operated by The Green Treasure S.L., with CIF B55404057 and registered address at Partida Colina del Sol 49A Bungalow 20, Calpe, Alicante, Spain, CP 03710, Spain. For any inquiries related to data protection, you can contact us via email at info@thegreentreasure.com.

The purpose of this Privacy Policy is to inform users about how we collect, process, and protect the personal data provided to us through our website. Through nordkraut.eu, we offer products such as plant seeds, fertilizers, and other plant-related products, as well as cosmetics, flowers, pet supplies, and pet food through specialized online stores.

Data Collected
The personal data we collect through our website may include:

• First and last name
• Email address
• Shipping and/or billing address
• Phone number
• Payment information (credit/debit card, bank details)
• Usage and browsing information on our website (cookies and similar technologies)
• Purchase preferences and habits

Purpose of Data Processing
The personal data provided will be used for the following purposes:

• To process and manage orders for plant seeds, fertilizers, pet supplies, pet food, and other plant-related products.
• To manage the contractual and commercial relationship with the customer.
• To send commercial communications, promotions, or newsletters about plant-related products, provided the user has given their explicit consent.
• To improve the browsing experience and personalize the content offered on our website.
• To comply with applicable legal obligations, such as those related to tax or consumer protection laws.

Legal Basis for Processing
The processing of your data is based on the following legal grounds:

• Execution of a contract: to manage the order of products through nordkraut.eu.
• Consent: for sending commercial communications, when the user has explicitly authorized it.
• Compliance with legal obligations: when necessary to comply with our tax, accounting, or consumer protection obligations.
• Legitimate interest: to ensure the security of our website and improve the user experience.

Data Retention Period
The personal data provided will be retained:

• For the duration of the contractual and commercial relationship with the user.
• For as long as necessary to comply with applicable legal obligations.
• For the time necessary to address potential liabilities arising from the data processing.
• Data related to the sending of commercial communications will be retained until the user requests its deletion.

Disclosure of Data to Third Parties
Nordkraut.eu does not sell, rent, or transfer users’ personal data to third parties, except in the following cases:

• Logistics and transportation companies for product delivery.
• Banking entities and payment gateways for payment and collection management.
• Technology service providers and data storage providers.
• In compliance with legal obligations, to competent public authorities that require it.

International Data Transfers
If some of our service providers are located outside the European Economic Area, we ensure that international data transfers are carried out with adequate guarantees and protections, such as the application of standard contractual clauses approved by the European Commission.

User Rights
As a user, you have the right to:

• Access your personal data and request information about its processing.
• Rectify inaccurate or incomplete data.
• Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Request the limitation of the processing of your data under certain circumstances.
• Object to the processing of your personal data for direct marketing purposes.
• Request the portability of your data to another data controller.

To exercise your rights, you can send us a request to info@thegreentreasure.com, attaching a copy of your ID or valid identification document. Additionally, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data protection rights have been violated.

Data Security
Nordkraut.eu is committed to protecting users’ personal data and has implemented appropriate technical and organizational measures to ensure its security. These include the use of data encryption, firewalls, and other security measures to prevent unauthorized access, loss, or alteration of personal data.

However, please be aware that, while we apply the best available measures, absolute security on the internet cannot be guaranteed.

Use of Cookies
Our website uses cookies to improve the user experience and personalize content and advertisements. You can find more information about the use of cookies in our [Cookie Policy] (link to cookie policy).

Minors
Nordkraut.eu is not directed at individuals under the age of 18. If we become aware that a minor has provided personal data, we will proceed to delete it immediately. If you become aware that a minor has provided us with data, please contact us at info@thegreentreasure.com.

Changes to the Privacy Policy
Nordkraut.eu reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. In the event of substantial changes, we will inform users through the website or via email. We recommend users review this policy periodically to stay informed of any changes.

Applicable Law and Jurisdiction
This Privacy Policy is governed by Spanish law, particularly by Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016 (GDPR), and by Organic Law 3/2018, dated December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

For any dispute that may arise, the parties will submit to the courts and tribunals of [location].

Contact
If you have any questions related to our Privacy Policy, you can contact us at:

Email: info@thegreentreasure.com
Phone: +34 604 298 218
Address: Partida Colina del Sol 49A Bungalow 20, Calpe, Alicante, Spain, CP 03710