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Terms and conditions

Welcome to Nordkraut.eu! These Terms and Conditions (“Terms”) outline the rules and regulations for using our website and purchasing our products. By accessing this website or making a purchase, you accept these Terms in full.

1. Company Information
Company Name: The Green Treasure SL
Registered Address:
Partida Colina del Sol 49A, Bungalow 20,
Calpe, Alicante, Spain, CP 03710
Contact Email: info@thegreentreasure.com

2. Privacy Policy
We are committed to protecting your privacy. Any personal information collected on this website will only be used to process your order and improve your shopping experience. For more information on how we handle data, please refer to our Privacy Policy.

3. Refund Policy
We strive to provide the highest quality products, but if you are not satisfied with your purchase, you may request a refund under the following conditions:

Refunds are only applicable for unopened and unused products.
Refund requests must be made within 14 days of receiving your order.
The customer is responsible for return shipping costs unless the product is defective or incorrect.
To request a refund, please contact us at info@thegreentreasure.com.

4. Returns and Refund Policy
If you wish to request a return, please contact us at info@thegreentreasure.com. Returns and refunds are handled under the following conditions:

Return Process

  • Customers must email us at info@thegreentreasure.com to initiate the return process.
  • Once your request is received, we will review the details and provide instructions for returning the item or arranging a refund.

Refunds

  • Refunds will only be issued for unopened and unused products.
  • Refund requests must be made within 14 days of receiving your order.
  • The customer is responsible for return shipping costs unless the product was defective or incorrect upon arrival.

Resending Packages

  • A replacement package will only be sent if the original package fails to meet our quality standards or arrives damaged due to shipping issues.
  • If the damage or issue is found to be caused by the customer, we regret that we cannot offer a replacement, as resending packages is a significant cost to us.

We strive to ensure that all deliveries meet the highest quality standards and appreciate your understanding of these policies. If you have any further questions or concerns, please contact us at info@thegreentreasure.com.

5. Service Description
Nordkraut.eu specializes in the sale of cannabis seeds. These seeds are sold as collectibles or souvenirs where germination is legal.

Cannabis seeds are not intended for illegal use, and customers are responsible for ensuring compliance with local laws.
By purchasing, you confirm you are over 18 years of age.

6. Risk Disclaimer
Cannabis seeds sold on Nordkraut.eu are legal in most EU countries. However, germination or cultivation may be prohibited.
The Green Treasure SL accepts no responsibility for the actions of customers after purchase.
It is the customer’s responsibility to ensure compliance with the laws in their jurisdiction.

7. Payments
We accept the following payment methods:

Credit/Debit Cards
Bank Transfers

All payments must be completed at the time of order placement. If payment is not received within 3 business days, the order will be canceled.

8. Shipping and Delivery
Orders are processed within 1-3 business days after payment is received.
Shipping times depend on your location. Please allow up to 14 days for international deliveries.
Discreet packaging is used for all shipments to ensure your privacy.

9. Governing Law
These Terms and Conditions are governed by the laws of Spain. Any disputes arising from your use of this website or purchases made will be subject to the exclusive jurisdiction of Spanish courts.

10. Amendments to the Terms
The Green Treasure SL reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@thegreentreasure.com.

By using Nordkraut.eu, you agree to abide by these Terms and Conditions. Thank you for choosing Nordkraut!